Refund policy

Return & Refund Policy

At Savoria Kitchen, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

We offer a 30-day return policy, which means you have 30 days from the date you receive your item to request a return.

To be eligible for a return, your item must be:

  • Unused and in the same condition you received it

  • In its original packaging

  • Accompanied by proof of purchase or receipt

To start a return, please contact us at:
ctpgrsvvxp@privaterelay.appleid.com

Once your return request is approved, we’ll provide instructions on how and where to send your package. Please note that returns sent without prior approval will not be accepted.

Return Address:
459 Tokay Street
McFarland, California

If you have any questions regarding your return, feel free to contact us anytime at the email above.

Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival. If you receive a damaged, defective, or incorrect item, contact us immediately so we can evaluate the issue and make it right as quickly as possible.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Perishable goods (such as food, flowers, or plants)

  • Custom or personalized products

  • Personal care items

  • Hazardous materials, flammable liquids, or gases

  • Sale items

  • Gift cards

If you’re unsure whether your item qualifies for a return, please contact us before submitting your request.

Exchanges

The fastest way to exchange an item is to return the original item first. Once your return is approved, you can place a new order for the desired product.

European Union 14-Day Cooling-Off Period

If your order is shipped to a country within the European Union, you have the right to cancel or return your order within 14 days for any reason and without justification.

Returned items must still meet the eligibility requirements listed above, including being unused, in original packaging, and accompanied by proof of purchase.

Refunds

Once we receive and inspect your returned item, we’ll notify you whether your refund has been approved.

If approved, your refund will be issued automatically to your original payment method within 10 business days. Please note that your bank or credit card provider may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved and you have not received it, please contact us at:

ctpgrsvvxp@privaterelay.appleid.com